Innovative idea to for Enhancing Banking Services.


Dear Sir/Madam,

I hope this message finds you well.

I would like to propose an enhancement to Absa Bank's ATM services. Specifically, I suggest adding an option for cardless withdrawals via a banking app scan. Here is a detailed outline of how this feature could work:

Cardless Service Option: Introduce an option for cardless banking on the ATM menu.
Scan to Withdraw:
The absa client selects "Cardless Banking" and then chooses the "Withdraw Cash using Scan" option.
The client enters the desired withdrawal amount on the ATM.
QR Code Generation:
The ATM generates a unique QR code.
The client logs into the asba banking app, selects the "Scan to Pay" option, and scans the QR code.
The ATM processes and approves the withdrawal.
This feature will enhance the convenience and security of cash withdrawals for absa clients, providing a seamless and efficient banking experience.

Thank you for considering this suggestion. I look forward to your feedback.

Best regards,

Sihle ignecious Mdakana

1 votes

Submitted · Last Updated


  • Igneey
    Igneey Posts: 2

    Let give it a try, this will help if you have forgotten your card at home and you need cash.