Credit Life

Why is the bank refusing cancelation of credit life client?

Comments

  • ThusoM
    ThusoM Posts: 2

    apparently when you take a personal loan, the credit life premium is fixed for the full term of the loan. You cannot negotiate a lower premium. You may only replace with another policy. However, no other FSP will provide cover for R15K….

  • CXComms
    CXComms Posts: 1

    Hi Thuso,

    Apologies for the delayed response. We acknowledge your enquiry and have escalated this to the relevant teams to contact you directly.

    Regards,

    Absa Life

  • Dear Thuso,

    Thank you for reaching out to us and bringing this matter to our attention.

    Please note that we have sent a response to you from our generic email address. kindly share your contact number via that email, along with the convenient time to call you.

    We look forward to assisting you further.

    Kind Regards,

    Absa Life - Customer Experience Team