Unanswered Questions

Tell us what you think, suggest or have to say about our insurance. We are always trying to improve our service and your voice counts!

Loss of Income / Retrenchment Claim
Dear ABSA Team. Hypothetically, if a person was to be retrenched at the beginning of Month #1, a claim is submitted at the beginning of Month #2 (as they were not able to find other work), how will ABSA process this claim? Assuming that ABSA takes 5 weeks to process the claim, will the payment in Month #3 (ABSA still…
Why does Absa Life Not allow us to add members on their banking app?
Is it possible to request premium holidays if I am unable to pay premiums within a particular month
Can we stop with automatic ad hoc debit orders ?
2: Service Factors - Customer Experience - Ad hoc Debit Order: Automatic adhoc debit orders that goes off without consent from clients, whenever a client miss a premium, this create Irate clients and rack clients with debit order charges on their accounts causing them to cancel
This is for user interface testing.
This is for user interface testing.
delay in funds transfer
how long does it take for money from a different bank to reflect in my Absa account

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